LEGAL NOTICE OF TICKETWORLDONLINE.COM
LSSI-CE INFORMATION
In compliance with the information duty established in Article 10 of the current Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the responsible party for the website is TW EVENTS SLU – with VAT ID L-716079 – F, located at AVINGUDA FERRERES SN – ELS TEIERS DE LLORTS AD 300 ORDINO (ANDORRA, ANDORRA), with the Internet domains www.ticketworldonline.com and www.ticketworld.es. You can contact us at the following email address for user and/or interested party communications: info@ticketworldonline.com.
PURPOSE OF THE PRIVACY POLICY
In accordance with article 5 of Organic Law 15/1999 of December 13, TW EVENTS SLU informs Users that all data voluntarily provided by users in the forms on this website will be recorded in a file owned by TW EVENTS SLU. We also inform you that, as a user and citizen, you have the right to exercise your rights of access, rectification, cancellation, and opposition at the physical address indicated in this legal notice, always addressed to the Security Manager.
TW EVENTS SLU – with NIF L-716079 – F complies with the current data protection regulations, especially with Organic Law 15/1999 of December 13, on the Protection of Personal Data, in its entirety, and with Law 34/2002 on Information Society Services and Electronic Commerce. Additionally, it adheres to any other legislation regulating the sector of activity in which TW EVENTS SLU is registered.
In case TW EVENTS SLU requests your email, it will be for the purpose of sending communications about the entity, which in the vast majority of cases may include advertising. This is sent to you because you have provided your email in the corresponding checkbox for that purpose, and therefore, by that act, we understand it as express consent to include your email in the indication that advertising will be sent to you.
In accordance with the current regulations, TW EVENTS SLU only collects the data strictly necessary to provide the services derived from its activity and other benefits, services, and activities attributed by the Law.
This data protection policy may change over time due to possible legislative, jurisprudential changes, or criteria followed by the Spanish Data Protection Agency and/or the competent authority at any given time. Therefore, TW EVENTS SLU reserves the right to modify this legal notice to adapt it to legislative or jurisprudential novelties that are in force at the precise moment when the websites are accessed, as well as to sector practices.
In the aforementioned cases, TW EVENTS SLU will announce on this website the changes introduced with sufficient advance notice before their implementation.
CONFIDENTIALITY
All data provided via email or electronic forms will be processed in accordance with the current regulations on the protection of personal data and will, in any case, be treated as confidential by the personnel of TW EVENTS SLU responsible for managing such information, as stipulated in the confidentiality agreements established by our organization with its employees.
INFORMATION ABOUT THE WILLINGNESS TO PROVIDE DATA AND ITS CONSEQUENCES
§ VOLUNTARINESS
Users of the websites are informed that responses to the questions posed in the data collection forms on this website are voluntary. However, refusing to provide the requested data may result in the inability to access the services that require such information.
§ CONSEQUENCE
Through the use of forms included on various websites related to services provided by TW EVENTS SLU – with VAT ID L-716079 – F, Users agree to the inclusion and processing of the data they provide in a personal data file owned by TW EVENTS SLU. Users can exercise their relevant rights as specified in the following clause.
INFORMATION TO THE USER ABOUT RIGHTS OF RECTIFICATION, ACCESS, OPPOSITION, AND CANCELLATION OF DATA
As previously indicated, Users may exercise, concerning the data collected as described in the previous section, the rights recognized by Organic Law 15/1999, especially the rights of access, rectification, opposition, and/or cancellation of data. The rights mentioned in the preceding paragraph may be exercised by each User through a written and signed request, accompanied by a photocopy of ID or Passport, addressed to the following address:
ATTENTION OF THE DATA PROTECTION OFFICER (DPO).
ASIPO INDUSTRIAL ESTATE, PEÑASALON STREET 37, 33192
ASTURIAS, SPAIN.
Also, if a User does not wish to receive information via email or any other means, they may communicate it through any means that provides evidence of its receipt to TW EVENTS SLU, at the indicated address.
INFORMATION ABOUT THE DATA THAT IS RETAINED
Exclusively contact information (basic character), such as name, last name, email, phone, etc. This information is received by TW EVENTS SLU, with VAT ID L-716079-F, and is never sold, transferred, or leased to other companies, except in the logical case of providing the service.
TW EVENTS SLU is responsible for these personal data files, created by and for TW EVENTS SLU, with the purposes of maintaining and managing the relationship with users, information and distribution of the organization’s products, as well as carrying out various activities.
FOR WHAT PURPOSE
Likewise, we inform you that the information from the databases may be used for user identification and for conducting statistical studies on registered users.
During the data collection process, and whenever data is requested, users will be informed of the mandatory or voluntary nature of data collection. In cases where it is not implicitly evident from the relevant electronic form, users will be notified of the necessity of providing the data for access to specific content provided on the websites.
If applicable, users will be asked for their consent to allow TW EVENTS SLU – with VAT ID L-716079-F – to use their data to send them information related to the entity, its activities, or other related topics.
USER COMMITMENT FOR THEIR DATA TO BE REGISTERED IN A FILE
Entering data into one or more data collection sheets implies accepting the present terms of use and privacy policy. By doing so, it is understood that you have been informed of the terms of use and legal notice and commit to their full compliance during navigation and participation on www.ticketworldonline.com.
AVOIDING THE TRANSMISSION OF DATA TO THIRD-PARTY COMPANIES WITHOUT THE EXPRESS CONSENT OF THE USER
Likewise, unless the user has been informed of the possible existence of data transfers to third parties, and their consent has been obtained, under no circumstances, except those covered by current legislation, will any third party outside of TW EVENTS SLU have access, without the express consent of the users, to their personal and/or browsing data. In all other cases, TW EVENTS SLU will collaborate to ensure that third parties comply with current legislation, although responsibility will be enforceable against said third parties.
TW EVENTS SLU does not sell, rent, or transfer the personal data of users of these websites, except in cases where it is necessary for the provision of the service itself.
TW EVENTS SLU does not sell, rent, or transfer the emails of its users to other companies, except in cases where it is necessary for the provision of the service itself.
UNSUBSCRIBE FROM THE INFORMATION DISTRIBUTION LIST
Occasionally, TW EVENTS SLU – with VAT ID L-716079-F – sends an email notifying improvements, news, or offers related to this website. Users can unsubscribe at any time by sending an email to info@ticketworldonline.com.
RESPONSIBILITY OF USERS FOR USE AND CONTENT
Both the access to the websites and the use of the information and content included in them will be the sole responsibility of the user.
Therefore, the use of the information, images, content, and/or products mentioned and accessible through them will be subject to the legality, whether national or international, applicable, as well as the principles of good faith and lawful use by users. Users will be entirely responsible for such access and proper use.
Users are obligated to make reasonable use of the services or content, under the principle of good faith and in accordance with current laws, morality, public order, good customs, the rights of third parties, or TW EVENTS SLU itself, all within the possibilities and purposes for which they are intended. TW EVENTS SLU assumes no responsibility, whether direct or indirect, for consequential damage or loss of profit, arising from the misuse of services or content by users or third parties.
CONCEPT OF USER
The use of the website confers the status of User and implies full and unconditional acceptance of each and every provision included in this Legal Notice in the version published by TW EVENTS SLU – at the moment the User accesses the website. Therefore, the User must carefully read this Legal Notice each time they intend to use the website, as it may undergo modifications.
OFFICIAL LANGUAGE OF THE PAGE
The legally established language is Spanish from Spain. Therefore, in the case of any translation of this legal notice into any other language, the original clauses in Spanish will be considered binding in both the Legal Notice and the service conditions.
SOCIAL MEDIA
TW EVENTS SLU – with VAT ID L-716079-F has or may have a profile on the main social networks. In all networks where it is present, it is recognized as the data controller for the data that users and/or followers of the company have included in the company’s profile. The processing that TW EVENTS SLU will carry out with such data will be in accordance with the policies of each social network regarding business profiles. Therefore, TW EVENTS SLU may inform its followers through any means allowed by the social network about its activities, new products, events, and offers of personalized customer service. TW EVENTS SLU will not extract data from social networks unless the user has given specific and express consent for this purpose.
INFORMATION ABOUT LINKS
TW EVENTS SLU – with VAT ID L-716079-F is not responsible for non-owned websites that can be accessed through links or for any content made available by third parties.
Any use of a link or access to a non-owned website is done at the user’s sole discretion and risk. TW EVENTS SLU does not recommend or guarantee any information obtained through a link outside of TW EVENTS SLU, nor is it responsible for any loss, claim, or damage arising from the use or misuse of a link or the information obtained through it, including other links or websites, the interruption of service or access, or the attempt to use or misuse a link, both when connecting to the TW EVENTS SLU website and when accessing information from other websites through the TW EVENTS SLU website.
INFORMATION ABOUT THE USE OF COOKIES – COOKIE POLICY
This website may use cookies on some pages. The purpose of these cookies is to improve the service provided to its customers and visitors. If they are installed, the administrator of this website will request your consent to do so, and you will have the option to accept it.
Art. 22 LSSI.- “Service providers may use data storage and retrieval devices on the terminal equipment of recipients, provided that they have given their consent after being provided with clear and complete information about their use, in particular, the purposes of data processing, in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data. When technically possible and effective, the recipient’s consent to accept data processing may be facilitated through the use of appropriate browser settings or other applications, provided that the recipient must configure them during installation or update through an explicit action for this purpose. This will not prevent possible technical storage or access solely for the purpose of transmitting a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the recipient.”
A “Cookie” is a small file stored on the user’s computer that allows us to recognize them. The set of “cookies” helps us improve the quality of our website, allowing us to track which pages our users find useful and which do not.
As a user of the website, you can BLOCK OR NOT ALLOW THE INSTALLATION OF A COOKIE, as explained in this link: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
Although cookies are essential for the functioning of the internet, providing numerous advantages in the provision of interactive services, facilitating navigation, and the use of our website, they cannot damage your computer. On the contrary, having them activated helps us identify and resolve errors.
The information provided below will help you understand the different types of cookies:
Session cookies: These are temporary cookies that remain in your browser’s cookie file until you leave the website, so none are recorded on the user’s hard drive. The information obtained through these cookies is used to analyze traffic patterns on the website. In the long run, this allows us to provide a better experience by improving content and facilitating use.
Permanent cookies: These are stored on the hard drive, and our website reads them each time you make a new visit. A permanent cookie has a specific expiration date, and it will stop functioning after that date. We usually use them to facilitate shopping and registration services.
Additionally, we inform you that cookies allow us to obtain the following information:
- Date and time of the user’s last visit.
- Design of content that the user chose on their first visit to the website.
- Security elements involved in controlling access to areas.
- Other types of information from specific cookies.
In any case and in compliance with the “Cookie Law” (Law 13/2012 of March 30) and Art. 22 of the LSSI, our website, if it installs any cookies, will request your prior consent for their installation at the moment you access our website.
In some cases, if you choose not to accept their installation, our website may not allow you to continue browsing, and some of our services may not function properly.
Within this website, the following types of cookies may be used, distinguishing:
Strictly necessary cookies, for example, those that are essential for proper navigation or those that allow for the payment of goods or services requested by the user, or cookies that ensure that the content of the website loads efficiently and correctly.
Third-party cookies are used by social networks or external content plugins such as Google Maps, social networks, etc.
Analytical cookies, with the intention of periodic maintenance and to ensure the best possible service to the user, typically make use of analytical cookies to collect statistical data on activity.
In any case, if you accept the installation of any cookies, we detail below the names of those that our website may install and their purposes:
TW EVENTS SLU has followed the criteria and advice published by the Spanish Data Protection Agency in its “Guide for the Use of Cookies” from the year 2013.
DISCLAIMER AND LIMITATION OF LIABILITY
The information and services included or available through the web pages may contain inaccuracies or typographical errors. Changes are periodically made to the information contained. TW EVENTS SLU may introduce improvements and/or changes to services or content at any time.
TW EVENTS SLU has obtained the information and materials included on the website from sources considered reliable. However, while appropriate measures have been taken to ensure the accuracy of the information, it does not guarantee that it is precise and up-to-date. It is also noted that the content of this website is for informational purposes regarding the quality, location, accommodation, services, and rates of TW EVENTS SLU.
INFORMATION ABOUT THE EXEMPTION OF ALL LIABILITY ARISING FROM TECHNICAL AND CONTENT FAILURE
TW EVENTS SLU disclaims any responsibility in the event of interruptions or malfunction of services or content offered on the Internet, regardless of their cause. Likewise, TW EVENTS SLU is not responsible for network outages, business losses due to such outages, temporary power outages, or any other type of indirect damage that may be caused to users by factors beyond the control of TW EVENTS SLU.
TW EVENTS SLU does not declare or guarantee that the services or content will be uninterrupted or error-free, that defects will be corrected, or that the service or server making it available will be free of viruses or other harmful components. TW EVENTS SLU makes its best efforts to avoid such incidents. In the event that the user makes certain decisions or takes actions based on the information included on any of the websites, it is recommended to verify the information received with other sources.
INDUSTRIAL AND INTELLECTUAL PROPERTY
The content provided by TW EVENTS SLU – with VAT ID L-716079-F, as well as the content published on the Internet through its web pages, constitutes a work within the meaning of intellectual property legislation and is therefore protected by the laws and international agreements applicable in this matter.
Any form of reproduction, distribution, public communication, transformation, provision, and, in general, any other act of public exploitation related to both the web pages and their content and information is prohibited without the express prior written consent of TW EVENTS SLU – with VAT ID L-716079-F.
As a result, all content displayed on the various websites, and especially designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial designs, or any other signs capable of industrial and commercial use, are subject to intellectual and industrial property rights of TW EVENTS SLU – with VAT ID L-716079-F or third parties who are duly authorized to include them on the various websites.
The contents, images, forms, opinions, indices, and other formal expressions that are part of the web pages, as well as the software necessary for their operation and display, also constitute a work within the meaning of Copyright Law. Therefore, they are protected by international conventions and national legislation on intellectual property that are applicable. Non-compliance with the above implies the commission of serious illicit acts and their sanction by civil and criminal legislation.
Any act by virtue of which users of the services or content may commercially exploit or use, directly or indirectly, in whole or in part, any of the contents, images, forms, indices, and other formal expressions that are part of the web pages is strictly prohibited without the prior written permission of TW EVENTS SLU – with VAT ID L-716079-F.
Specifically, and without being exhaustive, the following acts are strictly prohibited without the prior written permission of TW EVENTS SLU – with VAT ID L-716079-F: reproduction, distribution, display, transmission, retransmission, broadcasting in any form, storage in physical or logical media (e.g., floppy disks or computer hard drives), digitization, or provision from databases other than those authorized by TW EVENTS SLU. Also, the translation, adaptation, arrangement, or any other transformation of such opinions, images, forms, indices, and other formal expressions made available to users through services or content, as long as these acts are subject to applicable laws on intellectual property, industrial property, or image protection.
TW EVENTS SLU – with VAT ID L-716079-F is free to limit access to the web pages and the products and/or services offered therein, as well as the subsequent publication of opinions, observations, images, or comments that users may send via email.
In this regard, TW EVENTS SLU – with VAT ID L-716079-F may establish, if deemed appropriate, without prejudice to the sole and exclusive responsibility of users, the necessary filters to prevent the dissemination of content or opinions through its web pages that are considered racist, xenophobic, discriminatory, pornographic, defamatory, or that in any way encourage violence or the dissemination of clearly illegal or harmful content.
Users who send suggestions, observations, opinions, or comments to the web pages of TW EVENTS SLU – with VAT ID L-716079-F through the suggestion department or email service, unless they expressly and unmistakably state otherwise, authorize TW EVENTS SLU – with VAT ID L-716079-F to reproduce, distribute, display, transmit, retransmit, broadcast in any format, store in physical or logical media (e.g., floppy disks or computer hard drives), digitize, provide from databases belonging to TW EVENTS SLU – with VAT ID L-716079-F, translate, adapt, arrange, or make any other transformation of such observations, opinions, or comments, for the entire duration of copyright protection provided by law. Also, it is understood that this authorization is granted free of charge, and by the mere act of sending such observations, opinions, or comments via email, users waive any claim for remuneration from TW EVENTS SLU – with VAT ID L-716079-F.
In accordance with the above, TW EVENTS SLU – with VAT ID L-716079-F is also authorized to modify or alter such observations, opinions, or comments to adapt them to the editorial format needs of the web pages, without this implying any injury to any of the moral rights of copyright that users may hold over them.
Any technical, logical, or technological means by which a third party may benefit, directly or indirectly, with or without profit, from each and every one of the contents, forms, indices, and other formal expressions that are part of the web pages, or the effort made by TW EVENTS SLU – with VAT ID L-716079-F for their operation, are strictly prohibited. Specifically, any link, hyperlink, framing, or similar link that may be established pointing to the web pages of TW EVENTS SLU – with VAT ID L-716079-F is prohibited without the prior express written consent of TW EVENTS SLU – with VAT ID L-716079-F. Any violation of this provision will be considered an infringement of the legitimate intellectual property rights of TW EVENTS SLU – with VAT ID L-716079-F over the web pages and all their contents.
TW EVENTS SLU – with VAT ID L-716079-F will not assume any responsibility for consequences arising from the aforementioned conduct and actions, just as it will not assume any responsibility for the contents, services, products, etc., of third parties that may be accessed directly or through banners, links, hyperlinks, framing, or similar links from the websites of TW EVENTS SLU.
